Manager, Mules Management, Group Retail
About this role
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
- Triaging alerts on surveillance system to detect unusual activities
- Investigate into accounts that exhibit suspicious activities and prepare detailed investigation report which include case findings, evidence and case recommendations.
- Follow up with internal/external stakeholders and conduct interviews with customers
- Reviewing evidence and documents to detect unusual activities
- Conduct fund tracing to establish the money trail
- Conduct site visits for investigation purpose.
- Blacklisting management on suspicious banking transactions
- Maintaining case tracking to monitor service level agreement for anti-mule investigations
- Recommend anti-mule strategy based on present trend and modus-operandis to mitigate financial crime risk.
- Close collaboration with Anti-Scam Centre (ASC) to resolve scam cases which include fund tracing and execution of seizure order. Maybe required to co-locate at ASC’s premise.
- Complying with regulatory and law enforcement orders
- Ensure compliance with regulations such as Banking Act and etc.
- Collaborate with internal stakeholders on anti-mule strategy
- Testifying as witness in Court when necessary
Experience
- Minimum 3-8 years of relevant experience in Financial Crime Compliance, AML/CFT Investigations, Fraud Investigations, Transaction Monitoring, Anti-Scam Operations, or Law Enforcement investigations.
- Strong experience in investigating suspicious transactions, mule account activities, scam-related cases, and financial crime typologies.
- Experience conducting transaction analysis, fund tracing, evidence gathering, and case management.
- Familiarity with regulatory requirements, including AML/CFT regulations, Banking Act, MAS guidelines, and law enforcement requests.
- Experience engaging external stakeholders such as customers, law enforcement agencies, regulators, and industry partners is preferred.
- Prior experience working with Anti-Scam Centre (ASC), Commercial Affairs Department (CAD), or equivalent enforcement agencies will be advantageous.
Additional Requirements
Develop, Engage, Execute, StrategiseBe a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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