Manager/Senior Manager, Grants Management

[What the role is]

To drive strategic enhancement of grants effectiveness and stakeholder engagement through data-driven insights, partnership development, and collaborative governance as business partners to ensure optimal impact delivery and continuous improvement across the grants management ecosystem.

[What you will be working on]

The Manager/Senior Manager, Grants Management will be responsible for driving grants impact and management, ensuring effective and compliant disbursement of funds to social service agencies. This role plays a critical part in strengthening the capabilities and services of the social service sector in Singapore.

Key Accountabilities

Grant Performance Analytics and Intelligence

• Pilot and implement grant trend reporting dashboards
• Enhance decision-making dashboards for management
• Utilise data and AI to shape funding priorities
• Conduct comprehensive grant reviews and designs

Stakeholder Engagement and Partnership Development

• Engage grantees on service user journey mapping
• Enhance partnerships with users and agencies
• Lead collaborative grant management with partners e.g., through agile squads
• Address user experience pain points through agency engagements

Grantee Enablement and Capacity Building

• Develop and deliver grantee toolkits and training programmes
• Provide advisory services to grantees
• Form cross-agency teams and communities of practice for best practice sharing

Communications and Knowledge Management

• Strengthen communication channels including chatbot and KM systems
• Enhance internal and external communications
• Develop grant-related communications (newsletters, funding briefings)
• Manage knowledge repositories and best practice documentation

Cross-cutting Advisory and Governance

• Incorporate best practices across grants through Whole-of-Government steering committees
• Develop and implement competency frameworks
• Serve as point of contact for grants requiring governance or operational excellence
• Support decision-making processes with data-driven insights

Oversee grant administration of schemes

• Review grant claims to ensure completeness, accuracy and compliance
• Assess exceptions and escalate material issues for timely resolution.
• Monitor budgets, reconciliation and reporting to funders to ensure transparency and accountability

[What we are looking for]

Personal Competencies:

• Working effectively with citizens and stakeholders
• Thinking clearly and making sound judgements
• Systems thinking
• Social service sector knowledge

Skills we are looking for:

• Policy and process review
• Stakeholder management
• Research and data analytics
• Grants administration and management

Only shortlisted candidates will be notified.