Manager, Third Party Risk ＆Governance

【業務内容】

■フレームワークおよびポリシーの実装：

グローバルポリシーを適用し、必要に応じて子会社固有のルールや運用を策定する。

■ガバナンスおよびリスク管理：

ベンダーリスク分類、デュー・ディリジェンス、コンプライアンスチェックを実施する。

■ポリシー遵守の監督：

契約管理者を監督し、社内ポリシーの適切な遵守状況を評価する。

■オペレーショナル・レジリエンスおよびBCP：

業務継続計画（BCP）・オペレーショナルレジリエンスの担当部門と連携し、ベンダーマネジメントの観点から重要業務の持続性を確保する。

■グローバルおよび社内連携：

グローバルチームと協働し、プロセスの標準化やベストプラクティスの共有を推進する。

■契約管理者向けトレーニングとガイド提供：

契約管理におけるギャップを特定し、必要なトレーニングプログラムを企画・実施する。

■レポーティング：

シニアマネジメントおよびリスク委員会向けに、定期的な報告書および改善提案を作成・提出する。

■ステークホルダーマネジメント：

購買、法務、リスク管理部門と連携し、ガバナンスの強化を図る。

■継続的改善：

KPIをモニタリングし、リスク管理およびガバナンスプロセスの改善策を提案する。

■日本の規制への対応：

規制変更に対応し、関連するポリシーやプロセスを適宜更新する。

【スキル・経験（必須 / Must Have）】

■購買業務またはサードパーティリスク管理における5年以上の実務経験

■購買ガバナンス、リスク管理、コンプライアンスフレームワークに関する深い知識

■契約法および情報セキュリティに関する高度な理解

【スキル・経験（歓迎 / Nice to Have）】

■生命保険（特に生保）ビジネスの理解

■情報セキュリティおよびサイバーセキュリティの知識

■グローバル企業での勤務経験、または多様な文化環境での業務経験

■分析力および問題解決能力

■高いコミュニケーション能力とステークホルダーマネジメント力

■担当範囲を超えて、課題解決や改善を推進する主体的な協働姿勢

■明確に定義された役割以上に、組織に価値をもたらすための自律的な行動力

■日本語：ネイティブレベル、英語：ビジネスレベル（TOEIC 800点以上）

■複数の業務を同時に管理し、オペレーション改善を推進できる能力

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager / Specialist, Third-Party Risk & Procurement Governance (Japan) with the resources to solve critical problems for the future of our business, which is why we need you. 

Role Summary:
 

To support and maintain a robust third-party risk management and procurement governance framework aligned with global policies, while ensuring compliance with Japanese regulations and subsidiary-specific requirements. The role will execute vendor risk assessments, contract governance processes, and continuous improvement initiatives. It will also provide guidance to contract managers and report key risk and compliance metrics to senior stakeholders.

Job Description:

• Implement frameworks and policies: Apply global policies and develop subsidiary-specific rules and operations as needed.
• Governance and Risk Management: Conduct vendor risk classification, due diligence, and compliance checks.
• Policy compliance oversight: Oversee contract managers and assess the company policies are complied with appropriately.
• Operational resilience and BCP:  Work with the departments in charge of operational resilience and BCP to ensure the company’s important business sustainability from vendor management perspective.
• Global and Internal Collaboration: Coordinate with global teams, standardize processes, and share best practices.
• Training and Guidance for Contract Managers: Identify gaps in current contract management practices and implement training programs.
• Reporting: Prepare and submit regular reports and improvement proposals to senior management and risk committees.
• Stakeholder Management: Collaborate with procurement, legal, and risk management teams to strengthen governance.
• Continuous Improvement: Monitor KPIs and propose process improvements for risk management and governance.
• Compliance with Japanese Regulations: Respond to regulatory changes and update policies and processes accordingly.

Skills & Experience (Must Have):

• More than 5-year work experience in procurement and/or third party risk management.
• Robust knowledge of procurement governance, risk management, and compliance frameworks.

• Deep understanding of contract law and information security.
• Strong analytical and problem-solving skills.
• Effective communication and stakeholder management.
• Proactive collaboration with stakeholders to solve issues and drive improvements beyond assigned tasks.
• Ability to take initiative and go beyond defined responsibilities to deliver value for the organization.
• Native level of Japanese skill, and business-level proficiency in English (TOEIC 800+).
• Ability to manage multiple tasks and drive operational improvements.

Skills & Experience (Nice to Have):

• Understanding of insurance business (especially in life business)
• Understanding of information security and cyber.
• Work experience in a global enterprise and in a diverse culture.

Internal Guidelines about Work from Home:

Hybrid Model, following Manulife’s Working Better guidelines.

Over time:

10-30 hours/month.

Salary:

Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.

Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours:

Standard Working Hours: 9:00am - 5:00pm  (Include 1 hour break. Flex-time system available)

Benefits:

Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

Holidays/Vacations:

Saturdays and Sundays

National Holidays

Year-end and new year holidays (December 30, December 31, January 2 and January 3)

Annual Paid Holiday

For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)

Location:

Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

Or

Osaka Head Office

What motivates you?

• You obsess about customers, listen, engage and act for their benefit 
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters 
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success 
• A bold ambition and set of goals to be a leader in driving transformation in our industry 
• Our best. Every day. 

Learn more about opportunities with us at jobs.manulife.com    

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Hybrid