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Jobs / Customer Onboarding Specialist in United States of America
3 days ago
Neko-health·3 days ago
3 days ago

Market Activation Lead, Miami

Miami, United States of AmericaFull-timeRemoteMid · 5+ years₹1.3Cr – ₹1.5Cr/yr

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About this role

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

As Market Activation Lead, you will oversee the local growth and activation strategy for our Miami location. You will act as the face of the brand locally, building strong relationships with members, influencers, partners, and the wider consumer community to serve Neko’s objectives. This role combines community management, marketing, events and partnerships to ensure our clinic delivers an exceptional experience, remains top of mind locally, and is widely talked about and recommended, while supporting bookings and retention goals.

What You’ll Deliver in the First 6–12 Months

  • Establish Neko as a highly visible and trusted presence in Miami through strong local awareness and community engagement

  • Build and maintain a high-quality network of local influencers, partners, and community stakeholders to drive ongoing word-of-mouth and referrals

  • Deliver a consistent pipeline of bookings by leading local growth initiatives and optimising conversion from awareness to appointment

  • Launch and run a calendar of events, activations, and partnerships that keep the clinic top of mind locally and drive member bookings

  • Develop strong internal ways of working with clinical, operations, and marketing teams to ensure alignment and execution excellence

  • Establish clear reporting and insight into local performance, including bookings, retention, and community engagement metrics

  • Build a recognisable local brand presence that drives both trust and demand within the Miami market

Minimum Qualifications

  • 5+ years’ experience in community management, marketing, events, and/or partnerships

  • Strong existing network within the Miami community, including influencers, local partners, and key stakeholders

  • Experience managing multiple stakeholders and projects simultaneously

  • Commercially minded with strong organizational skills

  • Passion for startups and community-building and comfortable working in a fast-paced environment

H1B sponsor likely
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