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The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
It is the primary responsibility of the Director International Marketing to expedite processes, use appropriate judgment and make decisions to execute casino customer requests. All duties are to be performed in accordance with MGM Resorts International Marketing polices practices, and procedures.
THE DAY-TO-DAY:
Determine and evaluate customers’ casino activity to provide corresponding incentives and has authorization to approve limited amount of allowance (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).
Maintain and develop property’s customer base to support increasing the customer development efforts.
Manage customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems.
If authorized, grant limited amount of marker authorization limits to qualifying customers.
Make critical business decisions regarding customer credit lines, allowances, and comps.
Assist in managing customers to profitable levels.
Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers.
Attend special event functions when appropriate to promote marketing efforts and greet customers.
May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
Resolve customer disputes and complaints to the satisfaction of the customer and the company.
Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.
THE IDEAL CANDIDATE:
Bachelor's Degree required
3+ Years of Prior Relevant Experience required
Must be able to communicate effectively in the language, Far East Marketing –Mandarin and/or Cantonese etc., Japan Marketing–Japanese, Latin America Marketing –Spanish and/or Portuguese etc., Korea Marketing –Korean, India Marketing –Gujarati, Gujarati, Urdu and/or Hindi etc., Europe/Middle East Marketing –French, Italian, Arabic, Farsi, German, and/or Turkish etc.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.
Health & Income Protection benefits (for eligible employees).
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift.
Healthcare, financial, and time off benefits.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19647
Are you ready to JOIN THE SHOW? Apply today!
