Marketing manager-Hotel
Mbale, UgandaOn-siteFull-timeMid · 4+ yearsH1B likely
About this role
Job summary: To generate and develop new business opportunities and increase net income for the Hotel in line with the Hotel Strategic and Business Plans. Duties and Responsibilities: · Work closely with line managers to develop growth strategies and plans for the different services and products. · Ensure customer enquiries are converted into confirmed sales, develop future and repeat business strategies to boost sales and revenue. · Follow leads and scan media adverts, prepare proposals, obtain and bid for new clients. · Improve and deliver the brand standards of outstanding customer service whilst ensuring a clear and effective line of communication is maintained within the sales team and with the operational teams (Rooms Division and F&B Departments). · Identify and pursue new business opportunities both by use of the company database, networking, B2B opportunities, exhibitions and client entertainment. · Work closely with F&B and Rooms Division Departments to develop and implement sales marketing campaigns and client entertainment. · Carryout market research and conduct industry benchmarks to determine success factors, growth opportunities and prepare projections for management’s decision making. · Establish and maintain positive links with potential partners and stakeholders, target referrals and solicit for business for the Hotel. · Develop, up-date and maintain an annual calendar of events, liaise with the respective line managers to plan/schedule and implement sales campaigns and entertainment events. · Manage the performance and development of the Revenue and Business Development team. · Work with management to prepare and review Hotel business plan and other operations jobs Requirements Minimum of a Bachelor’s degree in the disciplines of Marketing, Business Administration, Economics or Finance from an accredited University. · Master’s degree in any of the above disciplines or a post graduate diploma in Tourism & Hotel Management and/or a post graduate qualification in Marketing e.g CIMA is an added advantage. · At least 4 years of progressive relevant experience in a busy environment, 2 of which should have been in the hospitality industry. · Proven track record of success in a sales and marketing role. • Must be able to expertly train, motivate and manage a team. · Strategic planning and implementation skills. E-commerce working knowledge or social media marketing Knowledge of Hotel Products and Services. Ability to take initiative and work under highly demanding environment. • A solid understanding of hotel management systems, price and positioning strategies. • Excellent knowledge of uses/applications of Front Office, and Reservations Systems. • Capability of setting clear objectives for business development, quality, customer satisfaction and energetically leading and organizing the team to achieve targets and meet deadlines. • Capability for developing effective promotions. • Ability to conform to the Hotel’s brand standards and corporate identity.
