Marketplace Planner, The Knot Registry Store

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

The Marketplace Planner for The Knot Registry Store (TKRS) is responsible for developing planning tools to drive sales and profit goals for the eCommerce Registry Marketplace. Reporting to the Director of Business Analytics, this role translates historical trends and performance metrics into actionable forecasts and root-cause analysis. You will collaborate cross-functionally with Product, Business Development, and Operations to ensure high-fidelity demand planning and business tracking.

RESPONSIBILITIES:

• Build and maintain sales and revenue forecasts for TKRS by category, seller, and product type using historical performance, market trends, seasonality, and business initiatives.
• Monitor daily, weekly and monthly marketplace performance, analyzing key metrics (Registered GMV, revenue, margin, sell-through, registry creates, Average Order Value) to identify risks, opportunities, and drivers of performance.
• Conduct root-cause analysis and develop actionable recommendations to improve business results and support quarterly forecasting cycles.
• Create and maintain dashboards, reporting tools, and planning models using Mirakl, Qlik, Preset, and other analytics platforms to support business decision-making.
• Partner with Merchandising, Business Development, Product, and Operations to analyze seller, category, and event cohort performance and support marketplace growth initiatives.
• Measure the impact of business initiatives, including promotions, seller launches, merchandising strategies, and partner programs, including incremental revenue and commission opportunities.
• Support seller-level planning and forecasting to inform annual PO planning, operational readiness, and marketplace optimization.
• Prepare and present regular business updates that summarize performance trends, key insights, risks, and opportunities for cross-functional stakeholders.
• Support ad hoc strategic projects including new partner evaluations, content-driven site experiences, and marketplace initiatives

SUCCESSFUL CANDIDATES HAVE:

• 1-3 years of experience in Demand Planning, Merchandise Planning, or Business Analytics within an eCommerce environment
• Strong understanding of retail and eCommerce metrics, including sales, conversion, AOV, margin, and inventory and marketplace performance drivers.
• Advanced Excel skills and experience navigating large datasets using various data warehouse programs.
• Detail-oriented with a proven ability to manage and complete multiple projects in a fast-paced environment
• Strong communication and influencing skills, capable of translating complex data into actionable narratives for stakeholders
• A proactive, collaborative mindset with a focus on impact and establishing trust across cross-functional partnerships

WORK MODEL:

This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.

Only if fully remote jobs

#LI-Remote 

#support 

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.   

WHAT WE LOVE ABOUT YOU:

• Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
• Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
• Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
• Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way.  You love to win, together.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.

• For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
• For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Privacy Notice:  The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.