Job Title: Medical Scribe and Healthcare Billing Specialist
Position Type: Part-Time
Work Hours: 9:00 AM - 1:00 PM Central Daylight Time, Monday - Friday
Salary rate: $6-$7
Job Responsibilities:
- Provide real-time medical scribing and note-taking during patient appointments.
- Review, organize, and summarize clinical notes.
- Enter, update, audit, and maintain accurate patient records using Residex EMR/EHR.
- Coordinate patient referrals and follow up with providers and healthcare facilities.
- Schedule, confirm, and reschedule patient appointments.
- Manage inbound and outbound calls professionally.
- Assist with staff training coordination and documentation.
- Verify insurance eligibility, benefits, and coverage.
- Process and follow up on prior authorization requests.
- Submit claims and follow up on pending, denied, or unpaid claims.
- Perform billing reconciliation and account audits.
- Identify missed charges, unbilled services, and unbilled dates.
- Support billing catch-up projects and financial reconciliation.
- Assist with Minnesota Medicaid billing and documentation.
- Maintain organized records, trackers, and administrative workflows.
- Coordinate with clinical, nursing, billing, and administrative teams.
- Potentially assist with phone triage and overnight or 24-hour call coverage in the future.
Requirements:
- At least one year of experience in medical scribing, healthcare administration, medical billing, or a similar role.
- Strong healthcare administrative or clinical background.
- Experience with medical scribing and clinical documentation.
- Experience using Resides EMR/EHR is highly preferred.
- Strong knowledge of insurance verification, prior authorizations, claims processing, and billing workflows.
- Experience supporting a U.S.-based healthcare organization.
- Nursing or clinical experience is highly preferred but not required.
- Registered Nurses from the Philippines are encouraged to apply, although an RN license is not required.
- Excellent written and spoken English communication skills.
- Strong attention to detail and ability to maintain accurate, confidential records.
- Professional, energetic, dependable, and able to work independently.
- Adaptable, eager to learn, and comfortable working in a fast-paced healthcare environment.
- Strong team player interested in building a long-term working relationship.
Requirements
Basic Requirements
- Must speak and write English clearly and professionally.
- Must have relevant work experience.
- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
- Must be available to attend video meetings with camera on when required.
Technical Requirements
- Computer: Reliable laptop or desktop computer.
- Internet: Stable high-speed internet connection (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Working webcam for virtual meetings.
- Workspace: Quiet and professional work environment.
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
