Sign up free to see how well your resume matches this role.
Full-Time
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #2979 located at: 376 Church Street North, Concord, NC 28025 .Additional stores supported include:
Store #2555 located at: 2315 Coldwater Ridge Dr, Kannapolis, NC 28083
Store #2567 located at: 800 W Innes St, Salisbury, NC 28144
Store #2639 located at: 6676 Kee Ln, Harrisburg, NC 28075
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.