Sign up free to see how well your resume matches this role.
Get ready to embark on an exhilarating journey as a North America Business Integration & Operations Excellence Leader! This is not just a job; it's an adventure in transformation, operations excellence, and cutting-edge technology. You'll be at the forefront of the North America KC + Kenvue systems, operations, and process integration and transformation.
North America Business Integration & Operations Excellence Leader is a senior leader responsible for driving operations and execution excellence for the combined KC and Kenvue North America businesses, and will be accountable for:
Readiness for integration program execution and cross-functional decision making across Commercial, Supply Chain, Finance, R&D, GBS, Legal, Technology, and Operational Workstreams
IBP Excellence, with accountability for implementation of best practices, harmonization of process across North America business, change management, and enablement with supporting teams (Demand Planning, Analytics, etc.)
Process transformation in areas where greater maturity, cross-functional coordination, and harmonization is needed across Business Units
The role serves as the primary bridge between business stakeholders, functional workstreams, the Integration Management Office (IMO), and technology delivery teams, and will have a team of 2-3 direct reports.
Scope/Categories
Role will report to the Vice President of North America Strategy and Commercial Analytics / Executive Steering Committee
Travel may include approximately 15% of work time.
Key Interfaces
Executive Leadership Team, Commercial Leadership, Supply Chain Leadership, Finance Leadership, Legal & Tax Teams, Risk Management Teams, R&D Teams, Global Business Services Teams, Procurement, Technology & ERP Teams, Integration Management Office (IMO), Business Unit and Brand teams, and External Partners and System Integrators.
Key Responsibilities
1. Business Integration Strategy & Execution
Develop and execute the North America business integration roadmap.
Translate strategic integration objectives into business execution plans.
Drive achievement of key integration outcomes including: One Customer, One Order, One Shipment, One Invoice.
Ensure alignment between business priorities and technology delivery plans.
Manage dependencies across business functions and integration initiatives.
2. Business Readiness & Adoption
Lead all business readiness activities across impacted functions.
Ensure business users are prepared for process, organizational, data, and technology changes.
Partner with the Change Management Lead to develop communication, training, and adoption plans.
Monitor readiness metrics and resolve gaps before major deployment milestones.
Drive sustained adoption following go-live.
3. Cross-Functional Leadership
Coordinate work across Commercial, Finance, Supply Chain, Procurement, R&D, Risk Management, Global Business Services, Master Data, IT, Legal, and Tax.
Facilitate cross-functional decision making.
Resolve conflicts, priorities, and resource constraints.
Ensure business resources and SMEs are engaged throughout design, testing, deployment, and stabilization activities.
4. Process Harmonization & Standardization
Lead efforts to standardize business processes across legacy K-C and Kenvue organizations.
Evaluate process gaps and define future-state operating models.
Ensure harmonized policies, controls, governance models, and operational procedures.
Drive adoption of enterprise standards and best practices.
5. Process excellence
Lead Governance and continuous improvement efforts for critical North America processes, including IBP.
Evaluate evolving stakeholder needs in critical processes and lead intervention efforts with required organizations (e.g., IT, Planning, Analytics).
Flag and escalate execution risks based on process adherence across teams.
6. Governance & Decision Management
Establish governance routines to drive transparency and timely decision making.
Lead executive reviews, steering committee discussions, and escalation processes.
Manage business risks, decisions, assumptions, issues, and dependencies.
Ensure accountable ownership for all integration deliverables.
7. Integration Value & Synergy Realization
Support identification, tracking, and realization of integration benefits.
Monitor business synergy targets and value creation opportunities.
Identify process improvements that accelerate integration outcomes.
Provide leadership with status updates and realization reporting.
8. Business Testing, Cutover, Deployment & Hypercare
Ensure business participation in testing activities.
Oversee user acceptance testing readiness and execution.
Coordinate business cutover planning and deployment activities.
Support hypercare planning and issue escalation management.
Maintain business continuity during major transition events.
9. Data & Organizational Readiness
Partner with Data Leads to ensure master data harmonization and readiness.
Support customer, vendor, product, finance, and operational data integration activities.
Ensure organizational roles, processes, and responsibilities are defined for the future-state operating model.
Required Skills and Experience
Bachelor's Degree in Business Administration, Engineering, Information Technology, Supply Chain, Finance, or related field. MBA preferred.
15+ years of progressive leadership experience.
7+ years leading large-scale transformation or integration programs.
Direct commercial experience with understanding of business drivers, functional priorities, and trade-offs.
Experience managing cross-functional programs involving multiple stakeholders.
ERP transformation experience (SAP S/4HANA preferred).
Experience in mergers, acquisitions, carve-outs, or enterprise integrations.
Experience operating within highly matrixed organizations.
Key Leadership Competencies
Enterprise Leadership
Influencing Without Authority
Executive Communication
Strategic Thinking
Organizational Change Leadership
Program and Portfolio Management
Risk Management
Stakeholder Management
Cross-functional Collaboration
Problem Solving and Decision Making
Continuous Improvement Mindset
Results Orientation
Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 150 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With a 135-year history of innovation, we believe in recruiting the best people and putting them in the right jobs so that they can do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. This position is subject to drug and alcohol testing, including pre-employment testing.
