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At ibis budget London Heathrow Central, our mission is simple - to create memorable moments for our guests by connecting hearts from arrival to farewell.
We are a busy airport hotel with 307 rooms, welcoming guests from all over the world. Some are catching early flights, some are arriving late after long journeys, and some simply need a friendly face, a calm check-in and a comfortable place to rest. That is where our Night Team makes all the difference.
A job, a career, or a calling - whatever brings you here, we have something for you.
By joining us, you will become part of Accor, a worldwide hospitality leader with over 5,000 hotels across more than 100 countries. With us, you can grow, learn, develop, and explore opportunities across the world.
As part of our team, you can enjoy:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
We are looking for a Night Receptionist / Night Auditor to join our Front Office team at ibis budget London Heathrow Central.
As our Night Receptionist, you will be the face of the hotel during the night. You will welcome guests, support late arrivals and early departures, assist with guest queries, and help keep the hotel running smoothly while most of the world is asleep - glamorous, we know, but someone has to keep Heathrow moving.
You will play a key role in making sure our guests feel safe, looked after, and well cared for throughout the night. You will also support the general running of the hotel, complete night audit tasks, carry out safety checks, and help prepare the operation for the next day.
Your main responsibilities will include:
You will be trained in all front of house related functions, hotel safety procedures, and the systems needed to support you in the role.
To help you understand the guest journey first-hand, we will also arrange a one-night stay for you so you can experience the hotel from a guest’s perspective.
This is a great opportunity for someone who enjoys working independently, stays calm under pressure, and takes pride in making guests feel welcome - even at 3am, when everyone involved is running on airport coffee and pure determination.
We are looking for someone who is confident, reliable, and passionate about hospitality.
You will be a good fit for this role if you:
Previous experience with night audit procedures or hotel reception systems would be an advantage, but full training will be provided.
Most importantly, we are looking for someone with the right attitude: friendly, dependable, guest-focused and ready to bring their personality to the role.
Ready to discover more? We would love to hear from you.
By joining Ibis Budget London Heathrow Central, you become part of the Accor global network – offering endless opportunities to grow, learn, and shape your future.
We are an inclusive employer, committed to diversity, equality, and creating a workplace where everyone feels they belong.
