Night Hotel Receptionist – The Megaro Collection Kings Cross
About this role
Night Hotel Receptionist – The Megaro Collection
Kings Cross
The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience.
We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system).
The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible.
The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills.
It is essential to ensure the department is adequately briefed at all times therefore communication is key.
The Night Receptionist will:
Possess comprehensive knowledge of the company PMS system, Rezlynx
Possess excellent presentation and interpersonal skills
Skilled in checking arrivals lists, credit limit reporting and cash handling
Knowledge of standard PC packages and computerized reservations systems
Proficient in handling general clerical and administrative tasks
Be flexible, will have great attention to detail
possess the ability to work independently
Excellent command in English, both in oral and written
Be extremely knowledgeable in regard to the company services, standards & products
Commercially and financially astute
Provide exceptional customer service and unforgettable experience
If you are looking for a vibrant yet high-end operation, no need to look any further.
Apply today and begin a new adventure with us.