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Jobs / Customer Service Team Lead in United States of America
16 days ago
WI
Wingspancaregroup·16 days ago
16 days ago

Ohio Rise: Clinical Supervisor

Lorain, United States of AmericaMid · 2-5 years

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About this role

Benefits: 
At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

  • Comprehensive health and Rx plans, including a zero-cost option
  • Wellness program including free preventative care
  • Generous paid time off and holidays
  • 50% tuition reduction at Case Western Reserve University for the MSW program
  • 403(b) retirement plan
  • Pet insurance
  • Employer paid life insurance and long-term disability
  • Employee Assistance Program
  • Support for continuing education and credential renewal
  • Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
  • Flexible Spending Account for Health and Dependent Care

Qualifications:

  • Education: Bachelor’s degree in social work or a related discipline required. Master’s degree in social work or a related discipline is preferred.
  • License: Valid Ohio LISW-S, LPCC-S. LSW, LPC preferred but not required.          
  • Experience: A minimum of four (4) years of experience in a mental health setting with a minimum of one (1) year supervisory experience required.
  • Other: A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.

Agency Summary: 
The Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations.

Position Summary: 
Applying the principles of Systems of Care, the Supervisor of OhioRISE Care Coordination is responsible for developing and overseeing a team of Care Coordinators who ensure and cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around Model of care coordination for Tier II Moderate clients and Tier III Intensive clients in alignment with The Wingspan Care Groups Mission, Vision and Core Values.

Responsibilities Include:

  • Participate in the recruitment, interviewing and training of potential new Care Coordinators.
  • Ensure achievement of monthly and yearly goals for staff and program.
  • Provide both formal and informal training for assigned staff; training should be individualized, specialized and ongoing.
  • Conduct performance evaluations and develop action plans for assigned staff for continued professional development. Develop corrective action plans as needed.
  • Provide regular supervision with assigned staff to ensure open lines of communication - provide both verbal and written feedback.
  • Facilitate meetings with staff, at least on a bi-weekly basis or as defined by regulatory expectations, and other departmental meetings to ensure quality, holistic treatment of families and consistency in program planning.
  • Reviews program specific paperwork to ensure ongoing quality with documentation and around treatment planning.
  • Ensures development of an appropriate aftercare plan regarding ongoing client needs.
  • Oversee the development and implementation of all treatment and service plans for clients and their families.
  • Ensure that staff is trained in the developmental/treatment strategies outlined in the treatment plans and utilizing approved program strategies when working with clients and their families.
  • Participate in required fidelity reviews as coordinated by Case Western’s Child and Adolescent Behavioral Health Center of Excellence.

Wingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.

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