Operations Coordinator
Carolina, Puerto RicoOn-siteFull-timeMid · 2+ yearsH1B likely
About this role
As an Operations coordinator you will be a multi-tasker in a fast paced environment. Will be responsible for attention to detail and accuracy. The office coordinator will be supporting the operations department. Supervisory Responsibilities: None. * Duties/Responsibilities: Know and understand local building codes as they pertain to the solar industry * Review, submit and retrieve permit related documentation form from customers to/from planning and building departments. * Ensure placement of building follows set regulations * Obtain permit and documentation with cities, utilities and general requirements if necessary. Distribute and review reports with the sales and management team. * Manage life cycle of project through designated CRM (Customer Relationship Management) Ability to effectively speak to and present information in one-on-one and small group situations to customers and employees * Contribute to the branch performance in working and supporting the General Manager. * Partner with management to do the solar permitting process: * Review the general sales contract and review that everything is in place. (Gatekeeper). * Coordinate and manage take-off team * Coordinate and manage inspection team * Assist in building an AHJ database for permitting requirements * Streamline permitting process * Identify, research and resolve all installation disputes with the Owner * Review with the various local agencies to determine final NTP (Notice to Proceed) * Required Skills/Abilities: Excellent verbal and written communication skills * Excellent customer service skills * Ability to work well with others in a collaborative team environment * Must be organized and self-driven * Bilingual (preferred) * Use the right tonality over the phone * Education and Experience: High school diploma or equivalent * At least 2 years of customer service experience * Physical Requirements: Prolonged periods of sitting * Must be able to lift up to 15 lbs. at a time * Benefits: Paid Holidays * Benefits * Tipo de puesto: Tiempo completo Sueldo: $11.00 la hora Requirements Excellent verbal and written communication skills * Excellent customer service skills * Ability to work well with others in a collaborative team environment * Must be organized and self-driven * Bilingual (preferred) * Use the right tonality over the phone * Benefits Paid Holidays * Benefits * Tipo de puesto: Tiempo completo Sueldo: $11.00 la hora
