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” Connecting People and Places to Make the World Work Better”.
We are inviting Expressions of Interest for an upcoming opportunity supporting a high‑availability national facilities environment. This role acts as the operational hub between monitoring centres, field teams, vendors, and client stakeholders.
As the Operations Engineering Specialist, you will drive safe, compliant, and timely delivery of reactive works while ensuring data accuracy, SLA performance, and strong operational accountability across the portfolio.
The Position:
Lead the Access Verification Form (AVF) process during business hours
Review SWMS, permits, and compliance documentation prior to contractor mobilisation
Monitor SLA performance for reactive works and drive accountability across field teams
Maintain accurate data across CMMS and client systems
Lead root cause analysis, failure trend reporting, and vendor performance escalation
Our Benefits:
Minimum Criteria:
Experience in reactive maintenance coordination or operations management
Strong analytical capability and confidence working with CMMS platforms
Ability to manage competing priorities under SLA pressure
Highly developed communication and stakeholder engagement skills
Strong problem‑solving capability and attention to detail
What We’re Looking For
Strong commitment to safety and Zero Harm principles
Ability to work collaboratively across diverse technical and operational teams
High attention to detail and strong documentation capability
Confidence managing competing priorities in a fast‑paced environment
Willingness to travel interstate as required
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com
**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**
