Job Description – Operations Executive
About Toprankers
Toprankers is a leading EdTech organisation focused on helping students build successful careers through structured learning, expert guidance, and technology-enabled education solutions. We are looking for an Operations Executive who can ensure smooth and efficient day-to-day operations across our centres and support functions.
Position
Operations Executive
Location
Hyderabad
Experience
1–3 years in Operations, EdTech, Education, Customer Support, or a related field.
Key Responsibilities
- Manage and coordinate day-to-day operational activities to ensure smooth functioning.
- Coordinate with the academic, sales, counselling, marketing, and support teams to ensure seamless execution.
- Maintain and update student, faculty, and operational records accurately.
- Monitor attendance, schedules, classes, batches, and other operational requirements.
- Handle student and parent queries and ensure timely resolution or escalation.
- Coordinate with faculty and internal teams for class schedules, study material, assessments, and other academic requirements.
- Ensure proper execution of processes and SOPs at the centre/office level.
- Prepare daily, weekly, and monthly operational reports.
- Track operational performance and identify areas for improvement.
- Coordinate with vendors, housekeeping, administration, and other support functions whenever required.
- Ensure proper maintenance of office/centre infrastructure and resources.
- Support events, seminars, workshops, student activities, and other organisational initiatives.
- Maintain proper documentation and ensure compliance with company processes.
- Take ownership of operational issues and ensure they are resolved within defined timelines.
Requirements
- Bachelor's degree in any discipline.
- 1–3 years of experience in operations or a similar role.
- Experience in the EdTech/Education industry will be an added advantage.
- Strong organisational and multitasking skills.
- Good communication and interpersonal skills.
- Proficiency in MS Excel/Google Sheets and basic reporting.
- Ability to coordinate effectively with multiple teams.
- Strong problem-solving and follow-up skills.
- Comfortable working in a fast-paced and target-driven environment.
- Strong attention to detail and ownership mindset.
What We’re Looking For
We are looking for someone proactive, organised, responsible, and execution-focused. The ideal candidate should be comfortable handling multiple operational activities simultaneously and should have a strong ability to coordinate with students, parents, faculty, and internal teams.
Why Join Toprankers?
- Opportunity to work with a growing and dynamic EdTech organisation.
- Exposure to diverse operational and business functions.
- Learning and growth opportunities.
- Collaborative and performance-driven work environment.
If you enjoy taking ownership, solving operational challenges, and ensuring things run smoothly, we would love to hear from you!
