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Oracle Communications delivers industry-leading Business Support Systems (BSS) and Operations Support Systems (OSS) solutions that help communications service providers automate operations, accelerate service delivery, and deliver exceptional customer experiences. Our Managed Services team partners with customers to operate, optimize, and continuously improve mission-critical platforms that support their business and network operations.
The Consulting Technical Manager leads day-to-day service delivery across Oracle Communications. As the primary operational contact for customers and internal stakeholders, this role coordinates service delivery activities, drives operational excellence, and ensures incidents, service requests, changes, and operational priorities are managed effectively.
Working closely with customers, technical teams, and service delivery organizations, you will help maintain service stability, improve operational performance, and deliver a consistently high-quality customer experience.
This position is well suited to professionals progressing from roles such as Technical Coordinator, Service Coordinator, Operations Lead, or Project Manager who are ready to take broader ownership of service delivery and operational leadership.
