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Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are Europe's #1 e-scooter service, operating in 110+ cities with over 300 million rides. We are now building up our operation in Lübeck - and we are looking for our first Fleet Operations Team Lead to own it from day one.
This is a leadership role with real responsibility: you will directly manage a team of ~12 Fleet Specialists, work closely with the Site Manager, and gradually take on more ownership of the day-to-day operation as we grow. It is also a hands-on role - you will be present in the field alongside your team, not behind a desk.
30 days' annual leave - plus flexible public holidays you can swap for days that matter to you
Stock options - become a partial owner of Voi and share in our long-term success
Pension - Voi contributes to an Allianz pension on top of your salary
Urban Sports Club membership - free access to gyms, pools, yoga, and more
Unlimited free Voi rides via Voi4Business
Career growth - a clear path from Team Lead → Senior Team Lead → Site Manager or City Operations
Parental leave top-up and additional recharge days for long-serving employees
Cash and referral bonuses
As Fleet Operations Team Lead, you split your time between leading your team (~40%) and working hands-on in the field and warehouse (~60%). You are the direct point of contact for your Fleet Specialists every day.
Team Leadership & Development
Directly manage ~12 Fleet Specialists
Run hiring, onboarding and training for your team
Give regular feedback, support performance, and build a team culture that drives results
Plan and coordinate rotating shifts together with the Site Manager
Take increasing ownership of the operation as it grows
Operational Excellence
Allocate, collect and deploy e-scooters across the city to maximise vehicle availability
Support logistics: receive, pack and deploy new vehicles
Ensure vehicles are safe, correctly parked and compliant with city regulations
Troubleshoot damaged or misplaced vehicles in the field alongside your team
Data & Performance
Track key operational KPIs using our dashboards
Translate data into concrete daily actions and process improvements
Report to the Site Manager and contribute to operational planning
We are looking for a hands-on leader with a proactive mindset - someone who is equally comfortable managing people and getting their hands dirty in the field.
Required
Previous leadership experience - e.g. leading a small team, coordinating shifts, coaching colleagues
A valid driving licence
Fluency in English; at least basic German
Availability to work rotating shifts, Monday to Sunday (AM: 07:00–15:30 / PM: 15:00–23:30)
Comfort with digital tools (MS Office, G-Suite) and data dashboards
A strong sense of ownership and a positive, proactive attitude
Nice to Have
Experience in logistics, field operations, mobility, or a similar fast-paced environment
Technically minded - comfortable troubleshooting vehicles or equipment
Working at Voi is more than just a job. Our People Promise includes a personal Voiage - you will grow professionally and be part of a team building something meaningful for society and our cities. We are a diverse, international company that moves fast, values ownership, and rewards ambition.
Keywords: Teamleiter Logistik, Fleet Manager, Operations Supervisor, Schichtleiter, Logistics Team Lead, Operations Team Lead, Teamleiter Fuhrpark, Group Leader, Lead Coordinator, Shift Leader, Team Coordinator, E-Mobility Operations, Fahrzeuglogistik, Instandhaltung, Techniker, Zusteller, Drivers Supervisor
