Order Fulfillment Specialist
About this role
Who we are
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the Team
In this role, you’d be joining the Order Fulfillment Team. The team’s mission is to ensure all customer commitments are met on a daily basis. You will also have interfacing communications with our customer care team to meet last-minute requests from our customers. This role heavily affects Outbound directly and works closely together.
What You’ll Do
To further this important mission, we are looking for a Order Fulfillment Specialist for our Order Fulfillment team based out of our Warehouse. This position will be responsible for preventing order delays and fixing inventory challenges. An ideal candidate will be an analytical thinker with great communication and leadership skills. As a Order Fulfillment Specialist, you will report to the Order Fulfillment Area Manager and ensure all products are shipped by their critical pull times.