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15 days ago
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ABB·15 days ago
15 days ago

Order Handling and Customer Support Manager

Dalmine, ItalyFull-timeMid · 5-10 years

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About this role

We are looking for a leader to oversee and optimise the Order Handling and Customer Support processes within our Electrification Service division. You will drive operational excellence, ensure customer satisfaction, and inspire a high-performance team. Ideal candidates have proven experience in order-to-cash functions and strong leadership skills.

Skills

  • order-to-cash process
  • sap
  • order management
  • customer service
  • order entry automation
  • continuous improvement
  • team leadership
  • employee engagement
  • compliance
  • issue resolution
  • italian language
  • english language
  • digital transformation
  • process optimization
  • employee development
  • accountability
H1B sponsor likely
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