Outside Residential Sales Representative

Job Description:

Residential Sales Representatives are the primary sales force for our Pretreat & Builder residential recurring services. In addition, they will support the Commercial Services leads within the territory given.

Job Duties and Responsibilities

· Prospects, qualifies, and generates sales within the company’s established service area.

· Visit homes pretreated by AXC to offer additional services and warranty extensions including pest and termite services.

· Follow up on prospects to complete signed agreements.

· Calls prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.

· Respond daily to phone and email requests from new potential customers and current existing customers.

· Respond promptly to customer needs. Solicit customer feedback to improve service. Respond to requests for service and assistance.

· Complete sales quotas on recurring services and one-time jobs.

· Properly utilize our lead management system (PestPac).

· Update our CRM (currently PestPac) with the customer and service information.

· Complete follow-up calls and record the activity in the lead management system.

· Identifies revenue opportunities within customers' communities through communications, programs, and other activities as needed.

· Provide excellent level of customer service to new and current customers.

· Communicate with customers, call center staff, company supervisors, and technicians to service the client effectively.

· Support the Marketing Department during special events.

· Perform Ride-Alongs as needed with service technicians.

· Contribute to building a positive team environment with strong morale among team members

· Other duties as assigned.

Qualifications

· High School Diploma or equivalent, bachelor’s degree in business preferred but not required.

· 1 year of sales or sales support role.

· Experience with direct consumer sales, phone sales, and pest management preferred.

· Experience maintaining information in a CRM is required; PestPac experience preferred

· Previous experience working in a database and Windows-based computer environment.

· Speaks clearly on the phone and writes routine reports and correspondence.

· Creative problem solver.

· Ability to learn and retain a high level of pest control industry knowledge through online, field, and classroom training.

· Minimal travel required. Regional travel 1-2 times.

· Must be able to work extended hours if necessary to complete all daily tasks and sales goals, including weekends.

Anticimex Carolinas is an equal opportunity employer.