Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers' loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.
Our People are our Brand - Developing seamless loyalty solutions is only possible when we've got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.
About the Role:
Requirements
- Manage the existing partnerships operations which includes making field visits, mystery shopping, staff training, merchandise displays, activating dormant outlets, supervising on ground activation drives, conducting staff engagement programs and implementing all marketing activities.
- Enhance the revenues from the existing partners and minimize the churn.
- Proactively identifying potential partnerships via the use of networking, search engines, online platforms and referrals.
- Launch new partners to the Loyalty Program
- Putting together proposals for prospective alliances, with bespoke detail
- Develop and Evaluate potential partner business case
- Take care of the on boarding and after care of client acquisition, optimizing campaigns based on the customer needs
- Negotiate the partnership contract with scope and deliverables on behalf of partner and loyalty program
- Building strategic relationships with partners by understanding the organization, objectives, key drivers and creating & contributing to mutual beneficial plans with partners
- Meeting revenue targets from existing/ new partners, as well sourcing and influencing special deals for the program members
- Develop annual operating plans, projections and engagement promotions for existing and new partnerships.
- Manage the financial relationship between loyalty program and partners
- Develop and provide training material for partner staff
Skills & Competence:
- Strong presentation skills
- Flexible and collaborative approach with an ability to thrive in ambiguity and enjoy a fast-paced and dynamic environment.
- Track record of developing successful revenue-driving partnerships focused on closing large enterprise deals
- KSA retail market experience or exposure required
Experience & Expertise:
- 5+ years working in Business development/ key account management experience preferably from within the loyalty, telecom, F&B, retail, FMCG. Loyalty experience preferable
- Strong verbal and written communication skills and excellent interpersonal and relationship building skills.
- Team player with experience working with a direct sales team in a collaborative, co-sell environment. Always willing to help out teammates, colleagues, and partners solve problems.
- KSA Experience is a must
- Fluent Arabic Speaking Person is a must
- Bachelor’s Degree in Business Administration / Marketing or equivalent from an accredited university
Benefits
- Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
- Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
- Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, and a host of other employee-centric perks.
