Payroll & Benefits Specialist
About this role
In our growing organization, we are looking for a Payroll & Benefits Specialist.
As a key member of Arabelle Solutions HR team, the Pay and Benefit Support function plays a pivotal role in delivering a seamless and supportive experience for employees throughout their journey with us. The Payroll & Benefits Specialist role sits at the heart of HR operations, handling critical employee- and HR-related queries with efficiency and empathy. Collaborating closely with HR Business Partners and senior experts, the role drives essential processes that contribute to a high-quality HR service experience.
Roles and Responsibilities:
Support the full spectrum of Pay and Benefits processes across the region, including but not limited to;
Process holiday, sick, maternity and paternity leave payments
Transform outputs from T&A and associated tools to payroll inputs
Ensure compliance with regulatory requirements in a range of countries
Administer employee benefits programs, including health insurance, retirement plans, and other Benefits initiatives
Process and reconcile payroll-related reports, such as monthly payroll summaries, tax filings, and benefits contributions
Reconcile pay and benefits related invoicing and payment submissions and ensure timely in put to tax authorities, pensions providers, benefits plans etc.
Collaborate with external vendors, such as benefits providers and payroll service providers, to resolve issues and ensure smooth operations.
Ensure compliance with data protection and confidentiality policies in handling sensitive employee information.
Provide guidance and address employee queries in a professional, timely manner, ensuring exceptional employee experience.
Tackle operational issues and process challenges, identifying root causes and implementing practical solutions to foster smooth operational environment.
Develop and maintain expertise by staying current with both internal updates and industry best practices, actively sharing insights with colleagues to support continuous improvement.
Ensure that high standards of accuracy and quality by taking ownership of compliance with relevant legal requirements and Arabelle Solutions’ policies.
Desired Characteristics:
Strong problem-solving skills with the ability to swiftly identify and present creative, collaborative solutions.
Comfortable working in a fast-paced, dynamic environment, adept at navigating complexity and engaging with multiple stakeholders.
Excellent communication skills with a strong commitment to delivering high-quality customer service at all levels.
Proven ability to prioritise tasks effectively, balancing different deadlines and levels of complexity.
Exceptional attention to detail, analytical acumen with strong reporting skills.
Strong customer focus with a genuine desire to provide proactive support to employees.
Approachable and responsive manner, able to build rapport and establish connections with employees at all levels.
Flexible and resilient with the adaptability needed to thrive in an ever-evolving environment.
Bachelor’s degree in Human Resources or related field or equivalent learning through experience.
Proficiency in English both spoken and written.
Relevant professional work experience, ideally in a service-oriented environment.
Prior experience working with Workday or other ticketing system is an advantage.
Proficiency in an additional language such as German, Polish, Swedish, Romanian, Spanish, Hungarian or Russian is a plus.
Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.
At Arabelle Solutions, we know diversity makes teams and business stronger.