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About this role
You will be required to work in a team to process payroll for multiple cycles (main & off-cycle). At the same time, you will also facilitate to ensure that data interfaced from HR Information System to the Payroll System are accurate to ensure accurate and timely salary pay-outs. Where required, you will be required to provide feedback and highlight improvements to the systems to enhance operational effectiveness.
Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation.
Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.
Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.
Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.
Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.
Requirements
Minimum GCE ‘O’ Levels, ‘A’ Levels or Diploma
Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
Proficient in Microsoft Excel, minimally Intermediate level
Individuals with customer-facing experience will be preferred
Excellent communication and interpersonal skills
Strong analytical skills
Meticulous and have a keen eye for details with an inquiring mind.
Able to work in a dynamic and fast-paced environment
