About this role
Overview
The Services Engineer, PCRF support all aspects of the environment (hardware, OS, application) and provides system administration, operational support, problem resolution, hardware and software installations and upgrades as required.
Responsibilities
· Provide Applications and system health and performance monitoring, including responding to position issues.
· Document standards, operating and technical procedures for the system(s) and acts as technical resource to technical support group and Network Operation group to diagnose, remediate and correlate system problems.
· Resolve problems, determine root cause, and delivery known solutions with a high level of satisfaction.
· Perform additional duties as assigned
· Services Engineer II, PCRF
o REQUIRED
§ Bachelor’s Degree in Computer Science or equivalent experience required.
§ At least 5 years of professional experience in a production supported Linux environment required.
§ Experience in scripting, shell, Pearl, python or equivalent from an automation and monitoring standpoint required.
§ At least 5 years of relevant work experience in IP or Wireless telecommunications required.
§ High proficient with communications and data network protocols, parameters, and interfaces:S11,Gn,Gi,Gx,Gy, RX.
§ Expert level knowledge of Policy and Control Charging Functions.
§ In-depth working knowledge of network protocol analyzers such as Wireshark.
§ Knowledge of Virtualized Platform/Cloud Native.
o PREFERRED
§ Experience with 3GPP Policy control (PCEF, PCRF) and VMWare virtualization is preferred.
§ In-depth understanding of LTE, IMS/VoLTE and their respective call flows, this includes Diameter and Radius is preferred.
§ RedHat Linux experience is preferred.
