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Role: Operation Manager
Exp: 5+yrs
Location: Bengaluru (US time zone)
About the Role:
As an operations manager, you will oversee multiple facets of real-time production operations,
manage risks, and ensure seamless coordination across teams. You will play a critical role in
designing and implementing scalable processes, analyzing performance data, and fostering
collaboration to achieve operational excellence. This role requires you to guide the team with
precision, focus, and a data-driven approach while maintaining high productivity standards.
Key Responsibilities:
✅ Production Oversight and Risk Management
● Monitor real-time document processing to ensure smooth execution and meet production
goals.
● Identify and address risks to mitigate potential issues and minimize downtime.
● Analyze real-time data, resolve operational challenges, and identify areas to improve
productivity.
✅ Team Training and Development
● Train and onboard new team members to handle operational tasks effectively.
● Conduct upskilling initiatives to enhance team capabilities and maintain high performance.
● Organize regular 1:1 sessions to provide feedback and support professional growth.
✅ Process Design and Optimization
● Design and implement scalable, KPI-driven processes to improve operational efficiency.
● Leverage automation technologies and standardization practices to streamline workflows.
● Collaborate with the product team to resolve technical issues and continuously improve
processes.
✅ Coordination and Reporting
● Lead daily sync-ups with the production team to ensure alignment on priorities and tasks.
● Prepare and analyze production reports, using insights to recommend improvements.
● Communicate operational updates and challenges to leadership, ensuring transparency and
clarity.
✅ Experience working in a start-up environment will be considered a plus
