PMO Lead

•To co-ordinate resources required to implement and deliver small to medium size projects of medium to high complexity to the Group. This requires leading the project planning, status reporting, financial budgeting and reporting, risk and issue management and change control processes for the Program. Responsibilities extend across all processes such as quality/control, communication, stakeholder management and knowledge harvesting.

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•The role will be responsible for working in collaboration with Project Managers to support project delivery and may also be responsible for end-to-end project management of small to medium projects of low to medium complexity. The role may focus either on standalone projects or may work directly for a Program Manager on a larger-scale organizational-wide program. The range of initiatives will span from a single project within a line of business in a single region through to working across lines of business across multi-regions and in a complex stakeholder environment.

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•Strong emphasis on customer centricity

•Good relationship building and stakeholder management skills

•Ability to lead and motivate team members. Wants to operate in a leadership role and work closely with the program leadership team to shape the direction of the project and actively participate to ensure success.

•Build and maintain collaborative working relationships with a diverse range of people

•Excellent communication skills

•Ability to navigate change without compromising deliverables

•Critical thinking and problem solving

•Desire to help the team continuously improve and find innovative ways of doing things

•Ability to identify constraints, issues, risks

•Has an eye for detail and makes sure deliverables are at a very high standard

•Understanding of relevant legislation, governance, regulatory and compliance requirements

•5+ years’ work experience in project management (in any industry)

•Strong project experience across multiple business units and complex environments

•Financial Services industry experience

•Demonstrated business acumen