Post Closing Coordinator I
Santa Rosa, United States of AmericaOn-siteFull-timeSenior · 20+ yearsH1B likely
About this role
Redwood Credit Union is seeking a detail-oriented Post Closing Coordinator I to support our lending departments by managing post-closing documentation, member inquiries, and administrative tasks. This role ensures smooth operations and compliance across mortgage, consumer, and business loan processes.
Key Responsibilities
Administrative Support:
o Sort and distribute incoming/outgoing mail and interoffice memos
o Set up and scan loan files for electronic imaging
o Print and mail mortgage disclosures per regulatory timelines
o Process incoming loan documents and checks for payoffs
o Maintain organized loan files and vault records
o Schedule delivery/pickup of loan packages
o Prepare and submit quality control audit files
o Manage office supplies and storage logs
o Process re-conveyances and demand statements
Member & Team Support:
o Safeguard sensitive member information
o Research and resolve basic post-closing inquiries
o Answer calls and direct to appropriate team members
o Represent RCU professionally in all interactions
Join us and discover why you'll love working at Redwood Credit Union!
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
• 25th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Recognized by Newsweek as one of "America's Best Credit Unions 2026"
• Awarded a 5-Star Bauer Rating
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.