Product Auditor

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

The Product Auditor is responsible for independently assessing completed motorcycles against defined quality standards, engineering specifications and customer expectations. Acting as the final quality gate within the manufacturing process, you will conduct detailed product audits, identify defects and quality concerns, and work collaboratively with Production, Manufacturing Engineering and Plant Quality to drive permanent improvements.

Using structured auditing techniques and data analysis, you will identify recurring trends, support root cause investigations and contribute to continuous improvement initiatives that enhance product quality and customer satisfaction.

Duties/Responsibilities

• Conduct detailed end-of-line and in-process product audits on completed motorcycles

• Verify product conformity against engineering specifications, build standards and quality requirements

• Assess vehicle appearance, fit and finish, workmanship, functionality and overall customer presentation

• Identify cosmetic, dimensional, functional and assembly defects

• Raise quality concerns through the appropriate escalation process and ensure issues are accurately documented

• Record audit findings using quality management systems and maintain accurate audit records

• Analyse audit data to identify recurring defects, trends and opportunities for improvement

• Support root cause investigations using structured problem-solving methodologies

• Work closely with Production, Manufacturing Engineering, Supplier Quality and Plant Quality teams to eliminate repeat issues

• Verify the effectiveness of corrective actions through follow-up audits

• Participate in layered process audits, quality reviews and continuous improvement activities

• Support new model introductions and production readiness activities by auditing pilot and pre-production builds

• Ensure compliance with Norton Motorcycles quality standards, engineering specifications and recognised automotive quality systems

• Promote a culture of quality excellence and customer focus throughout manufacturing

Skills/Experience

Essential

• Experience within Product Quality, Vehicle Quality, Manufacturing Quality or Final Inspection in an automotive or motorcycle manufacturing environment

• Strong understanding of manufacturing processes and vehicle assembly

• Experience carrying out product or vehicle audits

• Ability to interpret engineering drawings and manufacturing specifications

• Excellent attention to detail with the ability to identify cosmetic and functional defects

• Strong analytical and problem-solving skills

• Experience recording quality data and producing clear audit reports

• Confident communicator with the ability to work collaboratively across multiple departments

• Good Microsoft Office skills, particularly Excel

Desirable

• Experience within an automotive OEM or premium manufacturing environment

• Knowledge of IATF 16949 and ISO 9001 Quality Management Systems

• Experience using structured problem-solving techniques such as 8D, 5 Why and Ishikawa

• Familiarity with AIAG Core Tools

• Knowledge of GD&T (Geometric Dimensioning & Tolerancing)

• Experience using quality management systems and ERP software such as SAP

• Internal Quality Auditor qualification

• Six Sigma Green Belt or equivalent Continuous Improvement qualification
  

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

• Competitive salary package that recognises your skills and experience

• 33 days of holiday (inc. Bank Hols) to relax and recharge

• Generous pension scheme that sets you up for the future, with access to personalised advice.

• Private Medical Insurance and a Cash Back Programme to keep you feeling your best

• Life insurance (4x salary) because we've got your back no matter what

• FREE fruit, got to have your five-a-day!

• WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

• Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

• Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

• A diverse and international team that brings together different perspectives, backgrounds, and experiences.

• Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

• Want to go green? You can enjoy free electric bicycle hire

• Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS