Product Delivery Associate (R5078)

The Product Delivery Associate is a detail-oriented, self-driven operator responsible for executing critical delivery readiness activities that ensure complex products are complete, accurately configured, and ready for customer acceptance and shipment. Serving as the final operational quality gate between Production and the customer, this role validates hardware, documentation, and product configurations while identifying and resolving issues that could impact delivery quality or the customer experience.

Working under general direction, the Product Delivery Associate independently executes delivery readiness activities across multiple customer programs in a dynamic manufacturing environment with limited standardized work instructions. Success in this role requires sound judgment, attention to detail, and the ability to assess ambiguous situations, identify discrepancies, distinguish between intentional configuration differences and true defects, and resolve routine issues with minimal day-to-day oversight.

This individual partners closely with Production, Quality, Engineering, Maintenance, Manufacturing Planning (SIOP), Flight Operations, Logistics, and Product Delivery leadership to resolve delivery issues, maintain configuration integrity, and support successful customer deliveries. They are expected to quickly learn multiple product configurations, engineering releases, and customer requirements while maintaining organization, traceability, and delivery readiness across numerous concurrent programs.

The Product Delivery Associate supports Factory Acceptance Testing (FAT) and customer acceptance events by ensuring products, inventories, and customer-facing documentation are complete and accurate. As experience grows, the role assumes ownership of increasingly complex delivery workstreams while contributing to process improvements and standardization efforts across the Product Delivery organization.