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Jobs / Product Support Specialist in United States of America
9 months ago
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IW
Illinois Tool Works·9 months ago
9 months ago

Product Support Specialist

Carol Stream, United States of AmericaFull-timeMid · 2-5 years

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About this role

Join us as a Product Support Specialist, leading technical training and resolving escalated issues for inspection systems. Drive knowledge sharing and support product development. Ideal for experienced professionals with strong technical acumen and customer-facing skills.

Skills

  • technical training development
  • inspection system troubleshooting
  • root cause analysis
  • product performance optimization
  • metal detection systems
  • validation and calibration
  • erp systems
  • microsoft dynamics 365
  • microsoft office suite
  • customer service
  • cross-functional leadership
  • technical reporting
  • product testing
  • quality process management
  • stakeholder education
  • x-ray inspection systems
  • check-weighing systems
H1B sponsor likely
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