Program Administrator
About this role
Reviewing order details such as shipping information or payment details to ensure accuracy
Contact customers directly to resolve any issues related to their orders
Processing orders by updating inventory levels and pricing to ensure that they are accurate
Monitoring order status to ensure that it is progressing as expected
Updating customer records with order details such as shipping details and tracking numbers
Addressing customer concerns regarding shipping delays or damaged goods
Processing returns or exchanges based on customer requests or company policies
Communicating with customers regarding order status updates.
Experience in electronics manufacturing.
Bachelor degree in Electronics Engineering and Administrative field.
Good command of spoken and written English.
Good knowledge of computer skills.
Systematic problem solving and decision making
Critical Thinking Skills
Mature with pleasant personality, work well under pressure