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Position Summary
The Program Manager is responsible for leading cross-functional teams to successfully deliver customer programs across the full product lifecycle, including design, development, New Product Introduction (NPI), mass production, sustaining, and end-of-life (EOL). This role serves as the primary customer interface and is accountable for program execution, schedule adherence, cost management, and overall customer satisfaction in a fast-paced manufacturing environment.
Key Responsibilities
Serve as the primary customer interface throughout the design, development, manufacturing, and service phases of NPI programs, ensuring alignment with customer expectations and contractual commitments
Establish, manage, and ensure compliance with customer agreements, including scope, deliverables, timelines, and service levels
Lead and coordinate cross-functional teams (Engineering, Operations, Supply Chain, Quality, Finance) to ensure on-time, high-quality program delivery
Formulate, organize, and manage interdependent projects across multiple functions and sites
Develop, maintain, and communicate detailed program schedules, milestones, and deliverables; track progress and drive accountability to timelines
Estimate and track overall program timing, resources, and dependencies
Prepare and support RFQ (Request for Quotation) responses, including timeline, cost inputs, and feasibility assessments
Develop competitive and profitable cost models in collaboration with cross-functional stakeholders
Monitor key performance indicators (KPIs) such as delivery, cost, quality, and yield to assess program health and drive corrective actions
Identify risks and implement mitigation plans related to schedule, cost, supply chain, and production
Lead regular cross-functional program reviews and project status meetings to ensure alignment, transparency, and issue resolution
Work with customers and internal teams to resolve conflicts, escalations, and product-related issues
Secure required capacity, materials, and manpower to support customer demand and volume requirements
Ensure global supply chain readiness and lead resolution of internal site or external supplier disruptions
Oversee Engineering Change Orders (ECOs) and manage change control processes to ensure proper implementation and communication
Apply structured change, risk, and resource management methodologies throughout the program lifecycle
Develop and control program budgets, timelines, and resource allocation
Lead, mentor, and evaluate project managers and supporting team members, as applicable
Drive continuous improvement initiatives to enhance operational efficiency, cost performance, and product quality
Perform other duties as assigned
Qualifications
Bachelor’s or Master’s degree in Engineering, Supply Chain, Business, or related field (Master’s preferred)
2-3 years of program/project management experience in electronics manufacturing, EMS, or related industry
Strong knowledge of NPI processes, product lifecycle management, and manufacturing operations
Experience working with global customers and cross-functional teams
Proven ability to manage complex programs, multiple priorities, and tight deadlines
Preferred Skills
Familiarity with RFQ processes, cost modeling, and contract management
Strong understanding of supply chain, capacity planning, and production ramp
Excellent communication, stakeholder management, and problem-solving skills
PMP or equivalent certification is a plus
Bilingual in Mandarin and English is highly preferred.
Pay Range: $90,000 - $100,000
Exempt Status
Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
