Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – C005274
Role Duties and Responsibilities
- The primary function is to provide support to various external project managers in the support and delivery of assigned projects, and to provide local oversight of project delivery as they move throughout their lifecycle.
- Acts as the CSU focal point for all incoming queries from external Project Managers requesting CSU support. Conducts an initial analysis on local support, planning, and scheduling. Manages expectations of project stakeholders.
- Coordinates and facilitates all CSU project related management activities in accordance with NATO regulations and NCI Agency project management policies and procedures.
- Supports relevant Project Managers in meeting project related milestones or activities in coordination with relevant stakeholders;
- Supports cost, technical, and work force assessments for existing and emerging requirements and engages Project Managers and CSU elements for project planning and prioritization;
- Supports NCI Agency Account Managers in the support and coordination of related Customer Requests (CRFs)
- Builds and maintains project documentation, version control,
meeting agendas, minutes, action trackers and lessons learned records.
- Works closely with the CSU Technical Coordination Officer for planning and assignment of any CSU Technical support. Maintains a close liaison with technicians and engineers within the CSU and at other NCIA locations and other NATO Agencies.
- Supports the CSU SMBH in building and/or maintaining portfolio to plan, monitor, and control resources, revenue and capital costs against assigned project budgets;
- Supports coordination of assigned project related activities with other elements of the NCI Agency, International Staff NATO Office of Resources (IS-NOR), NATO committees, NATO Nations and Allied Command Operations / Transformation (ACO/ACT);
- Supports risk management for assigned projects, and provides risk guidance to lead Project Mangers.
- Manages on site contractors in support of Local Project Delivery;
- Supports Service Operations Branch in submitting and managing Northwood Change Requests (NCR) as they relate to work services for local and external projects;
- Represents the CSU in NATO Committees, Steering Groups/Boards and Conferences and liaises with other NCI Agency entities and customers as required to facilitate the commitment of CSU resources;
- Represents the CSU at project working groups, conferences, and planning as directed;
- Execute quality assurance functions to ensure deliverables meet agreed standards.
- Stays abreast of development in Service and Project Management methodologies/tools and technology developments relevant to the area of work;
- Deputize for higher grade staff, when required;
- Performs other duties as may be required, provided these remain consistent with the scope, responsibilities and level of the Project Coordinator role.
Essential Skills, Experience and Certifications
- A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years post-related experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 2 years extensive and progressive expertise in duties related to the function of the post;
- Experience in project management, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales and quality. [Ref: SFIA v3
2005:PRMG, 348C Business Change Management and Project Management];
- Experience advising and ensuring the definition, documentation and satisfactory completion of small to medium-scale projects. [Ref: SFIA v3 2005:PRMG];
- Prior experience as a project manager, to include developing project plans, funding estimates, contracting requirements, plus the day-to-day directing of the project, preparing project reports, providing status of projects, and briefings to senior officials;
- Experience in supporting the lifecycle of Information Systems and coordinating operational and exercise requirements with relevant technical and operational stakeholders
Desirable Skills, Experience and Certifications
- Knowledge of System Analysis principles and Information Systems development, with sufficient technical understanding of distributed Information Systems, Command and Control Information Systems, and wide and local area networks to effectively coordinate with technical SMEs and project stakeholders.
- Knowledge of ITIL, Project Management, IKM, IS engineering, NATO resource management procedures, knowledge of policy, procedures, and organization of NATO CIS;
- Post Graduate diploma in an IS engineering related subject;
- Member of a recognized professional body or institution;
- Prior experience working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT
Working Location
Working Policy
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
