We are currently seeking a motivated Full Time Project Sales Coordinator to join our team based at Casula.
As the Project Sales Coordinator, you will work closely with the sales representative to provide administrative and support functions for the sales department. You will also develop an effective client relationship management system to ensure customer satisfaction and loyalty. You will be involved in all aspects of customer service, order fulfillment and sales support. You will be a vital part of the Projects Division sales process and work as part of the Projects team.
Duties
- Handle order processing with accuracy and timeliness
- Inform clients of any delays or problems, or work with sales reps to do so
- Respond to customer inquiries/complaints and resolve them promptly
- Communicate via telephone and email with reps, customers and suppliers
- Communicate internally with other divisions and staff
- Follow company policy and procedure regarding paperwork, customer files, uniforms, security, etc.
- Attend weekly team meetings and any ad hoc duties as required
- Demonstrate excellent verbal and written communication skills
- Provide high-level customer service and relationship building skills
- Handle multiple duties simultaneously and exhibit initiative
- Organise/prioritise tasks and maintain attention to detail
- Coordinate a quality hand over from sales and sales support and verify that the order documentation is complete and clarify the installation date with the customer or salesperson
Skills and Qualifications
- Organisational - organise/prioritise tasks and maintain attention to detail
- Relationship Building - ability to work well with others, customers
- Problem Solving - handle multiple duties simultaneously and exhibit initiative
On Offer
- Opportunity to contribute and become part of a growing success in the industry
- Excellent remuneration
If you are keen, motivated and willing to contribute to a successful team, then we look forward to hearing from you!
