NextRaise Logo
NextRaise
JobsDiscover rolesJob TrackerTrack applied positionsMy ResumesBuild & optimize resumes
Tools
Job Match AnalyzerPaste JD, get fit scoreATS ScoreScan for ATS issues
Chrome Extension
ResumesJobsProfile
Jobs
17 days ago
Teleperformance·17 days ago
17 days ago

Quality Assurance Analyst - Tagalog (Thailand)

Bangkok, ThailandMid · 2-5 years

Sign up free to see how well your resume matches this role.

About this role

Overview

  • Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA)
  • Share feedback with the agents on all people related defects (Quality Audits – CC, BC and Cc) and DSATs (Agent Related)
  • Conduct training and refreshers
  • Support and mentor new employees
  • Help operations on key metrics performance (Sharing insights & suggest action plan)

Responsibilities

• Minimum bi-lingual proficiency and above is preferred (English).• Language proficiency in English is mandatory• Proven experience as corporate Qualit assurance or TQA• Understanding of effective Quality KRAs (Key responsibilities areas)• Willingness to keep abreast of new techniques in corporate Quality• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset• Phenomenal communication, presentation and public speaking skills• Organizational and time management abilities• Critical thinking, analytical and decision making abilities

H1B sponsor likely
AI tools
Apply faster with autofillThe NextRaise extension autofills your application in one click.Get the extension

Similar jobs

  • Senior Quality Engineer at electroluxBangkok, Thailand
  • Supplier Quality Senior Engineer at autolivthailandChon Buri, Thailand
  • Customer Quality Engineer at borgwarnerRayong, Thailand
  • Software Quality Assurance Engineer (Mid-Senior level) at SertisBangkok, Thailand
  • Supplier Quality Engineer – Optical Components at lumentumPathumthani (Navanakorn), Thailand
  • Senior Supplier Quality Engineer at Rockwell AutomationBangkok, Thailand