Relationship Officer (Mortgage bank)

Job Title: Relationship Officer (Mortgage bank) Department /Unit: Business Development Job Grade: Executive Trainee - Senior Banking Officer Job Summary To facilitate activities relating to promoting and marketing the Bank’s products. Key Responsibilities Identify opportunities and promote the Bank’s products. Acquire new customers and nurture business relationship(s) with potential customers (e.g. high net worth individuals, corporate bodies etc.). Manage relationships with key accounts owners and ensure growth in deposit and prompt loan repayment. Build long-term relationship with clients and customers. Prepare Credit Appraisal Memorandum (CAM) and manage credit risk within applicable limit. Attend related forums, seminars, business receptions, etc. to learn about the latest market developments, business opportunities and existing competitors. Create and enforce plans/strategies that will boost positive brand perception and ensure customer needs are met. Effectively initiate and complete accounting opening documentation for customers in accordance with the KYC guidelines. Perform other duties as assigned by the Business Development Manager. Skills and Competency Requirements Good selling skills and ability to win customers’ trust. Negotiation skills and ability to ‘close the deal’. Good understanding of Mortgage loan system and credit appraisal system. Strong Communication Skills and client management skills. Analytical problem solving with ability to generate ideas. Ability to use own initiative and pay close attention to detail. Organization and ability to cope with competing demands. Good Office etiquette and interpersonal skills. Strategic thinking and ability to solve problems. Ability to work in a team and independently. Specifications A minimum of first degree or its equivalent in any discipline. A master’s degree or Professional qualification/Certification will be an added advantage.(not compulsory). Post -graduation experience in marketing of Bank’s Products and Services not mandatory. Key Performance Indicators Market share in geographical location. Growth in total deposit balance. Overall profitability of the Bank (Revenue growth). Customer growth (Number of new and repeat customers). Number improved (existing) and new products/services. Accuracy and completeness of reports. Number of non-Performing Loan No of complaints from external and Internal customers Internal Control Exceptions/Audit Opinion Effective administration of NHF loan Key Result Areas *Deposit mobilization * Quality of Mortgage loans booked * Loan repayment * Sound credit judgement * Number of HNI Accounts *Non-performing loans * Number of new, active account and Number of repeat customers. Reporting Relationships Administratively Reports to Business Manager, Business Development Supervises Not Applicable Application Interested and qualified applicants should forward their CVs to recruitment@stresertintegrated.com using ROMB-F26 as subject of the mail.