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Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Ready to move beyond the traditional 9-to-5 and build a career where growth, flexibility, and leadership development are part of your everyday experience?
AO is seeking motivated, growth-oriented professionals to join our team as Remote Client Services Supervisors. This opportunity is ideal for individuals who enjoy supporting others, developing leadership skills, and building a long-term career within a collaborative, remote-first organization.
Our fully virtual environment eliminates commuting while providing the mentorship, training, and professional development needed to help you advance into leadership.
No prior insurance experience is required. Comprehensive training is provided.
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional development of our team through mentorship, leadership training, and performance-based advancement.
As a Remote Client Services Supervisor, you'll help deliver exceptional client experiences while developing the skills necessary to grow into higher levels of leadership.
You'll work alongside experienced mentors in a collaborative virtual environment where initiative, accountability, and continuous learning are encouraged.
Meet with clients through Zoom and phone consultations
Answer questions regarding benefits, policies, and available coverage
Build and maintain long-term client relationships
Deliver professional, responsive customer service
Support and encourage team success through collaboration
Assist with workflow coordination and communication
Utilize virtual tools to improve productivity and organization
Participate in leadership coaching and development programs
Identify opportunities to improve team performance and client experience
Maintain professionalism, accountability, and ethical business practices
Work remotely from anywhere within the United States
No commuting
Flexible work environment
Modern virtual collaboration tools
Build a schedule that supports your lifestyle
Work-life balance with performance-based expectations
Executive coaching from experienced leaders
Weekly leadership development
Ongoing professional training
Structured advancement opportunities
Promotion based on performance
Leadership development pathways
Continuous learning opportunities
Long-term professional growth
Weekly performance-based compensation
Performance bonuses
Leadership recognition programs
Residual income opportunities
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Union-supported work environment
Leadership conferences and professional development events
Advanced virtual technology and collaboration tools
Successful candidates typically demonstrate:
Strong communication and interpersonal skills
Leadership potential with a desire to grow
Self-motivation and personal accountability
Ability to work independently in a remote environment
Positive, solution-oriented mindset
Strong organizational and time-management skills
Adaptability and willingness to learn
Professionalism and integrity
Experience in one or more of the following areas is beneficial:
Customer Service
Team Leadership
Client Relations
Retail Management
Hospitality
Healthcare
Sales
Administrative Support
Operations
Management experience is helpful but not required. We value coachability, ambition, and a willingness to learn. Full training and mentorship are provided.
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
If you're ready to build a flexible remote career where leadership development, mentorship, and professional growth are part of your future, we'd love to hear from you.
Apply today and begin building your future with AO.
