Additional Information: This hotel is owned and operated by an independent franchisee, Maslan Hotels S.L. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Summary:
1. Opening & Standardisation
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Participate in the restaurant opening and set-up.
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Create and implement service procedures.
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Ensure the correct application of Marriott standards.
2. Team Management
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Recruit, train and supervise the team.
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Organise shifts, holidays and days off.
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Monitor team performance.
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Promote ongoing training and development.
3. Restaurant Operations
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Supervise daily service operations.
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Ensure personalised guest service.
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Coordinate reservations and special requests.
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Manage incidents and guest complaints.
4. Financial Management
5. Guest Experience
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Ensure high service standards.
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Supervise VIP services and events.
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Analyse guest feedback.
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Implement improvement actions.
6. Interdepartmental Coordination
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Coordinate with Kitchen, Front Office, Housekeeping and other departments.
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Participate in operational meetings.
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Ensure smooth communication between teams.
Qualifications:
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Previous experience as a Restaurant Manager or in a similar position.
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Experience leading front-of-house teams.
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Experience in 4- or 5-star hotels is a plus.
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Experience with Marriott is a plus.
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Knowledge of F&B operations and cost management.
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Fluent Portuguese and English. Additional languages are a plus.
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Excellent communication and leadership skills.
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Strong customer and results orientation.
Direct and permanent employment with the company. Full-time position with continuous shifts. Opportunities for internal career progression. Exclusive discounts on accommodation, food and beverages for you and your family. Ongoing learning and development opportunities. Recognition and incentive programmes. A collaborative and dynamic working environment.
This company is an equal opportunity employer.
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