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Jobs / Customer Service Team Lead in United Kingdom
7 days ago
Dckgroup·7 days ago
7 days ago

Retail Team Leader - Plymouth

Plymouth, United KingdomFull-timeOn-siteMid · 2-5 years

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About this role

Role Title  –  Retail Team Leader/Supervisor - 35 hours per week - £13.71 per hour

 

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Next and many more!

Our Retail Supervisors are key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

* Competitive rates of pay

* Free jewellery - up to £55 per month!

* Flexible working hours – you work the hours anytime during the day which suits you

* No weekend working

This will be on a 35 hour contract per week, Monday to Friday.  Pay rate is £13.71 per hour.

Location: You will cover the zone of Plymouth

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

  • You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands

  • Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales

  • Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

  • Follow all operational processes and policies, ensuring an efficient and safe working environment

  • Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

The experience we are looking for:


Supervisory experience in a retail setting is a must –
you need to love working in a team, and enjoy building productive professional relationships.

  • Confident & positive with good interpersonal skills

  • Happy to work unsupervised, following written & visual instructions

  • Has a great standard of personal presentation as an ambassador for our brands

  • Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.

  • Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later

  • Confident with the use of Mobile software and Apps

Please send an updated CV to be considered! 



H1B sponsor likely
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