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Jobs / Customer Service Representative in United States of America
1 month ago
Lifetime·1 month ago
1 month ago

Rock wall Team Member

Burr Ridge, United States of AmericaMid · 2-5 years

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About this role

Position Summary

Provides general climbing instruction and guidance in a fun, enthusiastic, and safety-focused environment.  Encourages members and guests to further develop their climbing abilities and physical fitness.  Grows and maintains impactful connections with members. Provides excellent customer service and climbing instruction that exemplify the Life Time Way.

Job Duties and Responsibilities

  • Explains and demonstrates correct usage of climbing equipment and facility features
  • Monitors climbing area to ensure safety procedures are adhered to by climbers and spectators
  • Assists with leading rock climbing classes, events, and Open Wall
  • Maintains the cleanliness of the climbing area
  • Maintains member files and waiver forms​

Position Requirements

  • High School Degree or Equivalent
  • Ability to occasionally scale climbing wall structure
  • Ability to routinely and repetitively bend to lift more than 20 lbs
  • First Aid certification, Infant/Child and Adult CPR/AED certification required within the first 60 days of hire
  • Complete Life Time On-Demand Learning Requirements (Kids and Rock Wall) prior to first day of work

​

​ Preferred Requirements

  • 6 months to 1 year of climbing experience
  • Belay certification

Pay

This is an hourly position with wages starting at $15.25 and pays up to $18.25, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

  • A fully subsidized membership

  • Discounts on Life Time products and services

  • 401(k) retirement savings plan with company discretionary match (21 years of age and older)

  • Training and professional development

  • Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

  • Medical, dental, vision, and prescription drug coverage 

  • Short term and long term disability insurance

  • Life insurance

  • Pre-tax flexible spending and dependent care plans

  • Parental leave and adoption assistance

  • Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave

  • Deferred compensation plan, if the team member meets the required income threshold

Life Time may use artificial intelligence (“AI”) in connection with various aspects of its recruitment and hiring functions. Ultimate employment decisions are subject to human review and oversight. Life Time does not use AI in a manner that would have the effect of subjecting applicants to discrimination on the basis of protected classes or proxies or for engaging in any protected activity under applicable law.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

H1B sponsor likely
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