About this role
Position: Clerk Department: Room Service Primary Responsibilities: • Answer telephones • Take food orders from guest • Follow guidelines to run a proper room service register • Organize and prepare hang tags • Able to put orders into the pos system • To think and react quickly on your own Secondary Responsibilities: • Assist room service staff when needed and able. • Assist room service managers when needed and able Normal Working Hours: • Part-Time, Not to exceed 64hrs within a 2 week period. Will be no set days off. • Full Time - could be 30-40 hours a week. The selected candidate must be able to uphold the Greenbrier’s Vision as well as demonstrate the 12 Greenbrier values of safety, honesty, excellence, respect, empowerment, pride, teamwork, loyalty, commitment, cleanliness, responsibility and fairness Past Work Experience Requirements: • Telephone communications preferred. • Customer service preferred Educational Requirements: • High School Diploma or G.E.D. preferred Communication Skills Requirements: • Excellent telephone etiquette • Good inter-departmental communication Technical Requirements: • Computer skills • POS knowledge preferred. Required Supervision: • Report to Room Service management. Other Requirements: • People person, positive attitude, adaptable to change • Must be a team player, smile, able to handle stressful situations. *Requirements are subject to change
