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Conduct sales calls to all existing and new clients to increase awareness and establish supportive business relationships
Identify and seek out prospective clientele within the sales area, including accommodation and function facilities
Negotiate and propose adequate pricing to maximize profitability in consideration of sales strategy goals
Develop and put into practice the most effective sales activity and service for each account
Prepare reports on sales activities and sales calls periodically as required
Liaise closely with other departments to co-ordinate customer requests/ requirements and ensure complete guest satisfaction
Participate in sales trade shows conventions and promotional events within the industry when required
Participate in sales activities including sales trips, both individually and in conjunction with the sales team when required
Escort existing and potential clients on site-inspections to familiarize them with the product.
Entertain clients in order to nurture the relationship and increase sales
Enhance awareness by providing product knowledge and promote promotions and information
Provide professional and courteous guest service at all times
Network and maintain relations with clients and associates
Achieve goal targets as assigned
Collect & update competitors’ information
Assist with planning & execution in activities, events for in-house residents and potentials
Perform indoor and outdoor sales functions
Perform other duties as assigned by DOSM
Minimum 2 years sales experience in hotel industry
Bachelor degree in hotel industry or relevant qualification
Good command in both speaking and writing in English
Good presentation and public speaking skills
Showing strong initiative and creative skills
Ability to build up and enhance business relationship with corporate clients
Passionate, self-motivated, highly proactive, customer-orientated, cooperative and able to work under pressure
Proficiency in Microsoft software, and property management systems (PMS)
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