About this role
Job Title: Sales Operations Manager Reporting to the Directors Location – Nairobi Full-Time Employment. Summary of the Role: To lead the day-to-day performance of the sales function by providing leadership, coaching, and accountability that drive team productivity, sales execution, and consistent delivery of targets. Note: We’re looking for a sales leader with a proven track record of building and leading high-performing teams and consistently delivering strong results. KEY RESPONSIBILITIES: • Own the delivery of team sales targets through strong leadership and disciplined performance management. • Drive accountability and sharpen sales execution across the team. • Build a resilient, motivated, high-performing sales culture that sustains results month after month. • Set clear goals, run regular performance reviews, and develop each team member's capability. • Establish a daily operating rhythm, huddles, pipeline reviews and follow-up discipline that keeps the team focused and productive. • Track, analyse and report on sales performance, and translate strategy into daily action. • Lead, coach and motivate the sales team on a daily basis, setting the energy and standard on the floor. Requirements QUALIFICATIONS: • Degree in Business, Sales & Marketing, Commerce, Economics, or a related field; • Minimum 5 years’ experience in a sales leadership role (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or equivalent) • Candidates with experience in the Banking or Insurance industry are strongly encouraged to apply. • Leadership and performance management. • Proven ability to lead, coach, motivate and develop high-performing sales teams. • Demonstrated success in driving accountability, improving sales execution, and • Building resilient sales teams. Benefits Benefits • Laptop provided upon joining. • Phone and airtime provided. • Medical insurance provided upon successful completion of the probation period.
