Sales Operations Specialist
About this role
Join the Future of Security at Netskope
Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.
At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.
Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.
We are seeking a detail-oriented and proactive Sales Operations Specialist to support our growing field sales team, with a strong focus on order management and compliance. This role plays a critical part in maintaining the integrity of our sales operations, ensuring that orders are processed accurately, efficiently, and in line with internal policies.
The ideal candidate thrives in a fast-paced, collaborative environment and is comfortable working across Sales, Finance, Legal, and Channel teams. You should be highly organized, a strong communicator, and confident navigating complex deal structures within a SaaS/subscription-based business model.
Key Responsibilities:
- Process and validate sales orders, ensuring accuracy, completeness, and adherence to company pricing structures and policies.
- Coordinate with sales, finance, and legal teams to resolve any discrepancies or issues related to order submission.
- Generate reports on order status, order trends, and other relevant metrics to support sales leadership.
- Assist in data cleansing initiatives to ensure the integrity of sales data.
- Support the creation of renewal opportunities and quotes for the sales team, ensuring timely and accurate generation.
- Identify opportunities to streamline and improve order management processes.
- Document best practices and contribute to the development of standard operating procedures (SOPs).
- Participate in the implementation of new tools or systems related to sales operations and order management.
- Act as a primary point of contact for sales inquiries related to order status, order modifications, and policy clarification.
- Communicate effectively with internal stakeholders to provide updates and resolve issues.
- Provide training and guidance to new sales team members on order submission procedures.
- Perform ad-hoc projects and other duties as assigned.
Qualifications
- Bachelor's degree in Business Administration, Finance, or a related field.
- 3+ years of experience in sales operations or order management within a high growth technology or cybersecurity company.
- Proficiency with Salesforce
- Familiarity with SaaS/subscription-based sales models strongly preferred.
- Strong analytical skills with a high degree of accuracy and attention to detail.
- Excellent written and verbal communication skills.
- Proactive and self-motivated, with a strong sense of accountability and follow-through.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Ability to work independently and as part of a team in a dynamic environment.
- Experience working in a publicly traded or IPO-prepared company is a plus.
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.
The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.