Seasonal Accounts Receivable Representative

Company Description

Beam Living, a Blackstone portfolio company, is a vertically integrated Real Estate management company that creates, manages, and supports communities throughout New York City.

We are committed to being both a great place to work and a great place to live. Operating in one of the most competitive residential real estate markets in New York City, we rely on a talented, high-performing team to deliver exceptional experiences for our residents and effectively tell the story of why our communities stand apart.

Job Description

Job Title: Seasonal Resident Account Representative

FLSA Status: Non-Exempt, Hourly

Location: New York, NY

Worksite Status: Onsite

This position will be working in our office Monday - Friday, with a tentative end date of October 31, 2026.

We’re on a mission to make city life happier – want to join us? Since you got this far, we’re assuming the answer is, “absolutely.” So, here’s what you can expect: 

As a Seasonal Resident Account Representative, you should be:

• Detail-oriented with an emphasis on accuracy and efficiency.
• A passionate person who believes in helping others win by providing the resources and development necessary to grow.
• An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
• An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team’s objectives.
• Authentic. Bring your best self to work, let’s do something amazing.
• Flexible knowing and expecting that things change and that’s what makes our business stronger.

What you will do:

• Primary focus will be on executing residential vacates within 14-day regulatory timeframe, applying all move-out charges against the security deposit with any remaining refund issued via EFT or check
• Other lease administration functions that are in scope include processing move-ins, move-outs, renewals, and adjustments on a timely basis into the operating systems with accuracy, completeness, and timeliness for both residential and commercial tenants              
• Process required banking information for creation/withdrawal of security deposit funds during move-in/out cycle via JPMC ESAP Portal for residents
• Provide high level of customer service to our residents via email ticketing system/emails and timely telephone interaction with polite resolution; regular and timely communication updates are required through closure.

What you should have:

• Basic understanding (2+ years) in Accounts Receivable preferred.
• Proven track record of delivering results is required. Doing any, or all of that, in a multi-family environment would be good too.
• Knowledge of MRI accounting software a plus.
• Strong computer skills including Microsoft Office (Word, Excel, Outlook)
• Ability to multi-task under high pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Time management and organizational skills.

What we offer:

We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.

Hourly Rate: $23.00

Exact compensation may vary based on skills, experience & location.

Benefits: Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO).

A few of the people you will work with:

Judy

Leslie

Diversity, equity, and inclusion is critical to our success as a company.  That said, it’s not enough to just BE diverse, embracing diversity is a must. We want you to feel comfortable bringing your best self to work, which is why Beam celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.

To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive
environment where everyone belongs.

To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.