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Purpose of the Role:
The provision of an excellent finance service is critical to the achievement of the Business Service Centre. This role reports to the Collections Team Leader and is accountable for the end-to-end coordination of collections activity in line with Keyloop policies and procedures.
As a senior member of the collections team, the role holder will own the highest-value and most complex accounts, act as an escalation point for peers, and apply deep subject-matter expertise to support a range of client accounts, ensuring both business partners and clients receive the best possible support while maximising cash flow for Keyloop.