Senior Director, Clinical Program - Maternal Health
About this role
Thank you for considering Progyny!
The Senior Director, Clinical Programs - Maternal Health is responsible for leading the strategic vision, design and execution of Progyny’s Maternal health and related clinical Programs. This role sits at the intersection of evidence-based design, clinical outcomes, product innovation, and strategic business decisions that optimize member experience��while supporting company growth. This leader will work with stakeholders to drive excellence and maintain regulatory compliance in the execution of the program.
What You Will Do...
Program Strategy
Lead the strategic vision, roadmap, and implementation of the Maternity Program, including program design, clinical requirements documentation, new program elements, cross-program integration and scaling of existing offerings.
Proactively monitor program and identify/research improvement & growth opportunities to implement in collaboration within and beyond the Product department
Build deep understanding of members, clients, and partners to inform program innovation and growth
Collaborate with Marketing and Sales to support product positioning, go-to-market strategies, and craft client and member value story.
Product & Cross-Functional Collaboration
Participate in shaping overall longer-term program strategy, as a part of Product leadership.
Translate clinical program needs into briefs, Clinical and Business Requirement Documents (BRDs) and partner with other product sub-teams.
Design Programs or Improvements and ensure seamless operationalization and launch readiness of new programs and enhancements to existing ones.
Align across product portfolios to ensure a high-quality member, provider, client, and partner experience.
Partner across departments to manage member and client escalations.
Clinical Excellence & Compliance
Ensure all clinical programs meet regulatory requirements, clinical quality standards, and compliance guidelines, partnering with Legal and Compliance teams
Lead development and performance of clinical KPIs and Performance Guarantees, ensuring outcomes are measurable and achievable.
Incorporate clinical best practices and up to date evidence-based, lived-experience informed protocols into program design and operational workflows.
Secure and manage external clinical expertise and partnerships to support program development.
Data, Performance & Outcomes
Champion a data-informed approach to program management, leveraging analytics and BI to monitor performance and drive continuous improvement.
Define, track, and optimize key performance indicators related to clinical outcomes, operational efficiency, and member experience.
Team Leadership
Lead, mentor, and develop a team of product and/or program managers.
Foster a high-performing, collaborative team environment focused on innovation and accountability.
Influence and align stakeholders across all levels of the organization.
About You...
Clinician (Midwife, RN, PA, or LCSW) or researcher (PhD or MPH) with experience designing, implementing, and evaluating evidence-based maternal health programs.
10+ years of experience in Clinical Program Management, with expertise across the full program lifecycle.
Strategic, human-centered leader with strong clinical acumen and a commitment to evidence-based care.
Demonstrated ability to navigate ambiguity, solve complex problems, and drive innovation.
Data-driven decision-maker with strong analytical skills.
Excellent executive communication, stakeholder management, and cross-functional collaboration skills.
Proven ability to prioritize and manage multiple competing initiatives.
Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.
About Progyny:
Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.
Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.
Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.
Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.
Our perks:
Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $185,000 - $200,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.
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