ABOUT APPLY
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit
applydigital.com.
LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET (Eastern Timezone). The candidate will be required to work from the Toronto office four days a week.
THE ROLE:
Apply Digital is looking for a seasoned Senior IT Analyst to join our growing IT team. This is an advanced individual contributor role for someone who doesn't just respond to the queue — they own systems, drive improvements, and raise the bar for the entire IT function. Reporting to the Head of IT, you'll be the technical anchor for our internal platforms, a go-to escalation point for complex issues, and a mentor to junior IT staff.
This is an in-office role based in our Toronto office, where being on-site lets you collaborate closely with key personnel and stay hands-on with our hardware and infrastructure.