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Allianz·1 month ago
1 month ago

Senior Manager - Automotive Warranty & Claims Ops

Ratchathewi, ThailandFull-timeSenior · 8-12 years

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About this role

We are expanding our team: Lead and develop a team of 30+ professionals in our automotive warranty and claims operations, driving performance and quality across claims, contact centre, and policy administration. Ideal for experienced leaders with a strong background in operations and a proven ability to manage complex environments.

Skills

  • warranty claims management
  • team leadership
  • policy administration
  • process improvement
  • automation initiatives
  • fraud prevention
  • kpi management
  • portfolio profitability analysis
  • dashboard development
  • reporting tools
  • data analysis
  • stakeholder management
  • strategic planning
  • budgeting
  • operational reporting
  • escalation management
  • governance frameworks
  • audit processes
  • ai-powered tools
  • automation platforms
  • english proficiency
H1B sponsor likely
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